Standard Order Procedure (SOP)
3 simple steps:
*Above SOPs are applied to all purchases.
Website / Webstore
Step 1 ‐ Browse your items and add them into your cart.
Step 2 ‐ Register account with us and do filled in the correct details.
Step 3 ‐ Review your order again before proceeding for payments.
Step 4 - After payment, please send us your bank slip details to the following number or email and provide your Order #ID & your correct delivery address. If you have any questions/inquiries, contact us at the following options:
Step 5 ‐ Our team will contact you to update the order status and follow up until you receive the order.
*If you have already registered an account with us, please skip Step 2
Direct Order via WhatsApp Support / Social Media
Step 1 (Order > Check Availability & Price)
WhatsApp us to check for availability and price.
- https://wa.me/+60123911339 (General / All Queries)
- https://wa.me/+60122091192 (DIY / Hardware)
- https://wa.me/+60122667618 (Networking / All Accessories)
Facebook / Instagram Messenger to check for availability and price.
Step 2 (Payment)
Pay Online via Bank Transfer (Official Bank Details can be found here).
Alternative payment options are available, kindly visit here for your reference.
Step 3 (Delivery / Pick up)
We offer multiple delivery options to suit our customers. Check out our delivery options here.
These include standard fast delivery through Jayacom dedicated delivery, on-demand delivery (Lalamove, GrabExpress, Pickupp, etc.) and you can opt-in for self collection.
FREE delivery within Klang Valley & Selangor (T&C apply). Destination beyond Klang Valley & Selangor, additional charges are applicable.
Other E‐commerce Site
You can also purchase from us via other E-commerce platforms. The following are Jayacom Official E-Commerce Platform: